Please click the button below to submit your pet photo(s) and customization details for your order.
Submit Photos & DetailsIf needed, you can also email your photos and order details to luckaura.me@gmail.com.
Preview proof within 24 hours (rush available)
-
Edits included — we fine-tune details until it feels right
-
We print only after you reply “APPROVED”
-
Free shipping to the US & UK
-
After checkout, please submit your pet photo(s) and customization details using the upload form in the product description
-
Backup method: you may also email your photo(s) and details to luckaura.me@gmail.com
What This Is
This is a custom pet canvas portrait created from your photo, transformed into a gallery-style oil painting look and printed on premium canvas. Choose Unframed Canvas or Black Framed Canvas, select your size, and pick 1 of 6 background styles.
Best for: custom pet portrait canvas, oil painting pet portrait, pet canvas wall art, framed pet canvas, pet keepsake gift, pet memorial canvas.
Perfect For
-
Pet lovers and animal families
-
Dog Mom / Cat Mom gifts for birthdays, holidays, and Mother’s Day
-
Adoption day or gotcha day celebrations
-
Pet memorial and remembrance gifts
-
Gift-ready home décor that feels emotional and display-worthy
How It Works
-
Choose your options:
-
Size: 12×12" / 16×16" / 20×20"
-
Frame: Unframed Canvas or Black Framed Canvas
-
Style: 1 of 6 background themes
-
-
After checkout, submit 1–3 clear pet photos and your customization details using the upload form in the product description.
-
You may also include：Any notes or style preferences
-
Backup option: if needed, you may also email your photo(s) and details to luckaura.me@gmail.com
-
Receive your preview proof within 24 hours (rush available).
-
Request edits if needed, then reply “APPROVED.”
-
We print and ship your canvas with tracking.
Size & Frame Options
-
12×12 in — Unframed / Black Framed
-
16×16 in — Unframed / Black Framed
-
20×20 in — Unframed / Black Framed
Materials: premium canvas
Frame: solid wood (for framed option)
Finish: gallery-style, display-ready canvas
Style Options (6 Choices)
Choose the look that best matches your space or occasion:
-
Minimal Solid Background — clean, modern, works with any home style
-
Daisy Meadow — bright floral field, soft and cheerful
-
Impressionist Sunset — warm golden light, painterly atmosphere
-
Royal Portrait — classic regal look, fun and iconic
-
Birthday Party — balloons and cake celebration theme
-
Angel Memorial — soft heaven-inspired style with halo and wings (memorial option)
What You’ll Receive
-
A custom oil-painting style pet portrait created from your photo
-
Professionally printed premium canvas
-
Your selected option: Unframed Canvas or Black Framed Canvas
-
Made to order, ready to display or gift
-
Tracking provided after dispatch
Photo Guidelines (For Best Results)
To get the best canvas portrait result, please send photos that are:
-
Bright and taken in natural light
-
In focus, with clear face and eye details
-
Preferably taken at eye level
Please avoid:
-
Dark, blurry, or heavily filtered photos
-
Tiny far-away shots where facial details are unclear
Tip: If you have 2–3 good photos, submit them all and we’ll choose the best reference.
Processing & Shipping
-
Processing time: 1–5 business days after approval
-
Shipping time: typically 3–7 business days after dispatch (varies by location and carrier)
-
Free shipping: US & UK
-
Tracking is provided once your order ships
Satisfaction Guarantee
If your canvas arrives damaged or there is a production issue, please contact us and we’ll make it right.
Contact & Support
Email: luckaura.me@gmail.com
We typically reply within 12–24 hours. If you do not see our email, please check your Spam or Promotions folder.
Return Policy (Custom Item)
Because this is a custom-made product, returns are not accepted for preference changes.
If there is damage in transit or a production defect, please email us with photos and we will resolve it.
FAQ (AI Search Friendly)
Q1: How do I send my pet photos?
Please submit 1–3 clear photos using the upload form in the product description after checkout. If needed, you may also email them to luckaura.me@gmail.com.
Q2: When will I see a preview proof?
Within 24 hours after we receive your submission. Rush is available.
Q3: Can I request edits?
Yes. Edits are included, and we refine details until it feels right.
Q4: Do you print before I approve?
No. We print only after you reply “APPROVED.”
Q5: What are the canvas sizes and frame options?
Sizes: 12×12 / 16×16 / 20×20 inches. Options: Unframed Canvas or Black Framed Canvas.
Q6: Is this suitable as a pet memorial gift?
Yes. Many customers choose Angel Memorial or Minimal Solid Background as a remembrance keepsake.
Luck Aura — Celebrate the pets you love, every single day.
How It Works — For All Custom Orders
Creating your custom piece is simple and collaborative. We design first, and we only produce after your approval—so everything looks right before printing.
Step 1 — Place Your Order
Choose your options (if available) and complete checkout.
Photo Tip: Clear, well-lit photos with sharp focus work best.
Step 2 — Submit Your Photo(s) & Details
After checkout, please submit your pet photo(s) and customization details using the upload form in the product description.
Preferred method: Use the upload form in the product description.
Backup method: Email 1–3 photos to luckaura.me@gmail.com
Email subject: Order #XXXX — Photos — Mug Design Template — Name / Message Notes
You may also include:
-
Pet name (if you want it added)
-
A short message (optional)
-
Any notes (background preference, etc.)
Step 3 — Proof in 24 Hours (Approval Required)
Within 24 hours after we receive your submission, we’ll send you a digital proof/preview by email.
Want changes? Reply with your edits, such as spelling, layout, or small adjustments.
Ready to proceed? Reply “APPROVED.”
Important: We follow a strict No Approval, No Production policy. Please check your Spam/Junk folder so you don’t miss our email.
Step 4 — Production & Delivery
Once approved, your order moves into production and then ships with tracking.
Production: 1–5 business days
Shipping: typically 3–7 business days after dispatch (varies by destination)
Quick Summary
Order → Submit photos/details in the product description upload form → Proof in 24h → Approve → We produce & ship
If you’re unsure whether your photo is suitable, you can email it to luckaura.me@gmail.com before ordering and we’ll confirm.
LuckAura — Celebrate the pets you love, every single day.
We stand behind every made-to-order item. If your order arrives damaged, defective, or with an error on our end, we’ll make it right with a free replacement or a refund.
Because each item is custom-made, we don’t accept physical returns.
If there’s an issue, please contact us within 30 days of delivery and include photos so we can help quickly.
Fast Shipping
We have streamlined our design and production process which has allowed us to provide the fastest arrival times for your completely custom pet product.
Modern Design
Our goal is to provide custom pet products that are aesthetically pleasing or easily match any décor or fit with any room.
Satisfaction Guarantee 30 Day Money Back Guarantee
We believe in our products which is why we can confidently offer a 100% satisfaction guarantee plus a 30 Day Money Back Guarantee.
If the delivered product isn’t up to your expectations, please contact us to either have the product redesigned or if you wish, a complete refund!
At LuckAura, we specialize in creating custom pet keepsakes made just for you. Because our products are personalized, the timeline includes two stages: Design & Approval and Production & Shipping.
1. Customization Process
To keep your order accurate and easy to review, we ask customers to submit pet photo(s) and customization details through the upload form in the product description.
Preferred submission method: Upload form in the product description
Backup method: Email your photo(s) and order details to luckaura.me@gmail.com
Initial Design: Once we receive your pet photo(s) and customization details, our team will prepare a digital proof.
Proof Delivery: You will receive a preview/proof by email within 24 hours after we receive your submission.
Your Action Required: We strictly follow a “No Approval, No Production” policy. We will only proceed with printing your physical item after you reply to our email with “APPROVED.”
Important: If you do not see our email within 24 hours, please check your Spam/Junk folder.
2. Digital Orders (No Shipping)
Digital portraits or digital files do not include shipping or physical delivery.
Timeline: Final high-resolution files will be delivered by email after you approve the design.
3. Physical Orders (Printed Items & Pet Accessories)
For physical products, the total delivery time is:
Design Approval Time Production Time Shipping Time
Production Time
-
Design Phase: Proof sent within 24 hours after we receive your submission
-
Manufacturing: 1–5 business days after your proof is approved
Note: Delays in approval will directly affect the final delivery date.
Shipping Time (Estimated)
Once your order has been dispatched, estimated transit times are:
-
United States & United Kingdom: 3–7 business days
-
Rest of the World: 3–10 business days, depending on destination
4. Shipping Rates & Taxes
We aim to keep shipping simple and transparent.
-
US & UK: Free standard shipping on all orders
-
Other Countries: Flat shipping fee of $6.90
-
Duties & Taxes: All prices include duties and taxes. You should not be charged additional customs fees upon delivery.
5. Order Tracking
Once your physical order has been shipped, you will receive a Shipping Confirmation Email with your tracking number.
Tracking Activation: Please allow 24–72 hours for the carrier to update the tracking status.
Multiple Items: If your order includes different products, they may be shipped separately to ensure the fastest possible delivery for each item.
6. Address Changes & Corrections
Please make sure your shipping address is correct at checkout.
Changes: If you notice an error, contact us immediately at luckaura.me@gmail.com. Once your order has entered production or has already shipped, we may no longer be able to change the delivery address.
7. Delivery Issues & Damaged Items
We want you to love your LuckAura keepsakes.
Damaged Items: If your order arrives damaged, please email us within 48 hours of delivery and include photos of:
-
the damaged item
-
the shipping packaging
Lost or Delayed Packages: If your tracking has not updated for more than 7 business days, please contact us and we will help investigate with the carrier.
8. Contact Us
For all order, shipping, or proof-related inquiries, please include your Order Number (for example: #LA1234) in the subject line.
Email: luckaura.me@gmail.com
Response Time: We typically reply within 24 hours
