Terms of service
OVERVIEW
Welcome to Luckaura. Throughout the site, the terms “we”, “us” and “our” refer to Luckaura. We operate this website and store to provide you with thoughtfully crafted, handmade crystal jewelry and a curated experience centered around intention and emotional connection.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using this site, you confirm that you are at least the age of majority in your place of residence.
You agree to provide accurate, current, and complete information when making a purchase. You are responsible for maintaining the security of your account and all activity under it.
SECTION 2 - OUR PRODUCTS
All Luckaura pieces are handcrafted using natural crystals. Because of this:
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No two pieces are ever identical
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Variations in color, shape, texture, and finish are natural
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These differences are not defects, but part of the product’s uniqueness
We make every effort to display our products accurately, but colors and appearance may vary depending on your device.
We reserve the right to modify or discontinue products at any time.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
Orders cannot be guaranteed to be canceled once processing has begun, due to the handmade nature of our products.
All purchases are subject to our Refund Policy [LINK].
SECTION 4 - PRICING AND BILLING
All prices are subject to change without notice.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.
Prices do not include taxes, duties, or shipping unless stated.
SECTION 5 - SHIPPING AND DELIVERY
Shipping times are estimates and not guaranteed.
Luckaura is not responsible for delays caused by carriers, customs, or external factors.
Risk of loss transfers to you once the item has been shipped.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site—including text, images, branding, and design—is the property of Luckaura and may not be used without permission.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or policies.
SECTION 8 - EMOTIONAL & ENERGY DISCLAIMER
Luckaura products are created for personal use, intention-setting, and emotional support.
Any references to energy, healing, or emotional benefits are based on traditional beliefs and personal experiences, and are not scientifically proven.
Our products are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.
SECTION 9 - FEEDBACK
Any feedback or submissions you provide may be used by us without restriction.
SECTION 10 - ERRORS AND INACCURACIES
We reserve the right to correct any errors or inaccuracies at any time without prior notice.
SECTION 11 - PROHIBITED USES
You may not use our site for unlawful purposes or violate any applicable laws.
SECTION 12 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Luckaura shall not be liable for any indirect or incidental damages arising from the use of our products or services.
SECTION 13 - INDEMNIFICATION
You agree to indemnify and hold Luckaura harmless from any claims arising from your breach of these Terms.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time if these Terms are violated.
SECTION 15 - GOVERNING LAW
These Terms shall be governed by applicable laws in the jurisdiction where Luckaura operates.
SECTION 16 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of those changes.
SECTION 17 - CONTACT INFORMATION
For any questions regarding these Terms, please contact: